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DirectoryIT & CommunicationSoftware DevelopmentBaarServiceware Schweiz AG
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Serviceware Schweiz AG

Summary

About the company

The core activity of Serviceware is the development and provision of software solutions and strategies for Enterprise Service Management (ESM), supporting companies in enhancing their service quality and efficiently managing their service costs.

AI-generated
Offering

Products & services

Industry:Software Development
✓ Offered11
Enterprise Service Management
AI-native platform for service processes, workflows and data; with IT Service Management, HR Service Management, Customer Service Management, self-service, service catalog and analytics.
IT Financial Management
Software for planning, calculation, invoicing and transparency of IT finances; including Cloud Cost Management, budget planning & forecasting, IT charging & billing, benchmarking and transfer pricing.
Corporate Performance Management
Solution for planning, forecasting, reporting, analysis and scenario modelling; brings together financial and operational data for faster, data-driven decisions.
Knowledge Management
AI-based knowledge management for up-to-date, findable content; with semantic search, generative AI, governance, self-service integration and knowledge maintenance.
Field Service Management
Software for field service scheduling, resource management, route optimization, mobile services, digital service reports, plus analytics and reporting.
IT Security
IT security solutions with automated attack detection, cloud security, data loss prevention, identity security, zero trust and automated security validation.
Data Management
Data management solutions for data strategy, governance, data migration, business continuity and secure, efficient use of data in complex IT environments.
Endpoint Management
Unified endpoint management for centralized administration, updates, patch management, monitoring, compliance and protection of endpoints in hybrid work environments.
Strategy Consulting
Advisory services for AI strategy development, service organizations, cloud strategy, security & compliance consulting, ITFM, as well as process optimization and digitalization.
Managed Services
Operational operation and support for serviceware solutions; including system checks, patch management, extended support, 24/7 incident management and SRM Prime Services.
Trainings
Training for serviceware systems, including AI Service Management, Processes, Knowledge, Financial and Performance; as live trainings and e-learning.
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Location

Haldenstrasse 5
6340 Baar

At a glance

Legal form
Corporation
UID
CHE-110.339.044
Founded
2003 · 23 years
Last commercial register change
August 29, 2024
Employees
11 to 20

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