The company offers services in the area of customer orientation and satisfaction. The core activities include: Mystery Shopping: The company provides mystery shopping services, where employees pose as customers in stores or restaurants to evaluate the quality of service. Customer surveys: The company conducts customer surveys to measure customer satisfaction and identify areas for improvement. Coaching and training: The company offers coaching and training services to train employees in companies on how to improve service and increase customer satisfaction. Consulting: The company provides consulting services to support companies in developing strategies to improve customer orientation and satisfaction. Overall, the company's focus is on improving customer orientation and satisfaction in companies.