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DirectoryIT & CommunicationSoftware DevelopmentBaselunblu inc.
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unblu inc.

Summary

About the company

unblu inc. provides a conversational software platform for financial institutions, offering secure messaging, video and voice calls, co‑browsing, document collaboration and AI‑powered virtual agent and workbench capabilities.

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Offering

Products & services

Industry:Software Development
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✓ Offered11
Digital customer interaction for financial services providers
Secure digital customer interaction via messaging, video and voice, live chat as well as digital branch and collaboration features for banks and other financial institutions.
Secure Messenger
Encrypted, compliant messaging communication within bank-owned channels for exchange between customers and advisers.
Video & Voice
Secure video and voice calls for personal advice, remote support and direct customer interaction within digital banking channels.
Live Chat
Real-time chat for immediate support, advice and troubleshooting during digital customer journeys.
Digital Branch
Digital branch solution with digital reception, digital front desk, interactive branch dashboard and specialists remotely connected for banking operations.
Co-Browsing
Joint, secure browsing and visual guidance through websites, interfaces and applications for real-time customer support.
Document Collaboration
Joint editing and explanation of documents in real time to support advisory, review and signature processes.
Mobile Co-Apping
Guided support directly in the mobile banking app, so customers can complete processes without leaving the app.
Unblu Aria
Compliance-first AI orchestration for financial service providers with no-code workflows, AI agents, human escalation and adviser-side efficiency features.
AI-Powered Workbench
AI-powered work environment for advisers with real-time suggestions, conversation summaries, transcripts, translations and writing assistance.
AI Virtual Agent
Virtual AI agent for customer requests, routing and escalation across digital channels with 24/7 availability.
Press

Media

November 2, 2022Media
Swiss Post acquires Unblu
startupticker.ch
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Location

Gartenstrasse 143
4052 Basel

At a glance

Legal form
Corporation
UID
CHE-114.546.895
Founded
2008 · 18 years
Last commercial register change
May 30, 2025
Employees
101 to 500

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