Alveni AG provides an AI telephone assistant designed for hotels that handles incoming calls, manages bookings and automatically answers guest inquiries. The service integrates via API with hotel systems (PMS/CRM), supports multiple languages and processes data in compliance with GDPR.
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Products & services
Industry:Software Development
✓ Offered
Outbound Leads by COHAGA
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Leadhub delivers verified contact details and decision-makers from over 750,000 Swiss companies — management, procurement, marketing, HR.
Phone, email, website chat, WhatsApp, Instagram and Messenger in one platform; centralized knowledge base, 30 languages, 24/7 replies, handover to the team, PMS/CRM connection.
AI phone assistant for hotels
Receive calls around the clock, answer guest questions, take reservations, retrieve availability and prices from the PMS, handle cancellations and rebookings.
AI for email
Automatically process incoming emails, prepare inquiries and booking confirmations as drafts in the inbox, use PMS data and respond in the house tone.
Website chatbot
AI chatbot for hotel websites, answers guest questions in real time, covers FAQs and supports direct bookings in multiple languages.
WhatsApp AI
Respond to guest inquiries via WhatsApp immediately, with information on room availability, prices, arrival and other frequently asked questions.
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