The core activity of Aurenus AG is the provision of customer service, particularly in inbound and outbound services, including telemarketing, sales and marketing management, as well as the integration of sales channels to achieve multichannel marketing success.
AI-generated
Offering
Products & services
Industry:Call Centers
✓ Offered6
Appointment setting
Qualified leads and appointments at decision-maker level, phone outreach in perfect Swiss German, structured call management, and a clean handover to sales.
New customer acquisition
Telephone cold calling for B2B and B2C target groups in Switzerland, friendly outreach, professional call handling, without hard selling and with a focus on image and quality.
Reactivation campaign
Telephone reactivation of inactive customer relationships, appreciative conversations, re-engagement of existing private and business customers, collection of feedback and renewed purchase incentives.
Key account/customer retention
Phone support and development of existing private and business customers, needs identification, contract discussions, renewals, feedback and additional revenue opportunities.
Inbound service
Receiving calls and emails, customer service, complaint management, order service and technical support with Swiss quality.
Outbound Leads by COHAGA
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