benefitIMPACT AG

Three topics: Sales, Leadership and Communication. In Sales: customer acquisition and prospecting, negotiating, handling objections, up- and cross-selling, and sales concepts. In Leadership: fundamentals of leadership, IMPACT Leadership, agile leadership and employee discussions. In Communication: persuasive communication, Answer Intelligence (AQ), conflict management, telephone training, and complaint management. Additionally, we provide advice on sales processes and argumentation guides, measure impact with the IMPACT Radar©, and support implementation with Video Learning and the IMPACT App.

In-house trainings and workshops for whole teams, individual and team coaching, public trainings for individuals, online trainings as well as video learning and the IMPACT app to embed learning into everyday life. Conducted in-person, online or hybrid, in five languages and also multilingual within a team. What matters is the combination: in-house trainings create shared standards, coaching accompanies individual situations, video learning and short trainings keep what was learned present in daily life.

For everyone who wants to acquire and win customers: sales consultants, key account managers, sales managers, employees in inside sales and customer service – from career starters to experienced professionals. A training is suitable when a team needs the same language and the same standards; a coaching when individuals work on concrete situations. Sales and communication trainings are especially effective in consulting-intensive industries such as banking & finance, insurance, healthcare, ICT and services, where consulting makes the difference.

We define success before the training: depending on the project, a baseline measurement, followed by the same measurement again. The impact becomes visible – in completion rate, discount level and customer retention. We work with four instruments: the IMPACT Radar© for quantifying behavior, the Sales IMPACT Analysis for acquisition blockers, Mystery Calls for an external image of advisory quality as well as employee surveys and a 360° analysis in leadership. We measure not how well a training is liked, but whether customers, employees and teams feel the change.

Yes. We don’t come with standard external models, but work with your own practical cases, industry, and goals. Before the training, we analyse the starting position and define measurable goals. This leads to a program based on your framework conditions and targets. The foundation is our industry knowledge from over 780 projects in banking & finance, insurance, healthcare, ICT, energy, and services.

trainings in Switzerland typically cost CHF 2,000–5,000 per training day depending on the objective, duration and number of participants. The price is determined by four factors: the number of participants, the preparation with your own practical cases, the number of languages, and the support after the training. An effective program is rarely a one-day session, because behavior develops over several sequences. BenefitIMPACT provides a fixed offer with defined goals, a clear process, and impact measurement after a free consultation.

We develop people who inspire others: customers, employees, teams – through the three levers: sales, leadership, and communication. Other providers sell seminars, methods and knowledge. We develop behavior that becomes visible in everyday life: we define measurable goals, train in realistic situations (also with business actors), and anchor what is learned through short trainings, video learning, and the IMPACT app. Evidence: more than 250 companies from startups to large corporations, 38,000+ participants, and 98.3% satisfied customers.

A good provider brings its own sales and leadership experience, develops behavior rather than knowledge, sets measurable goals and knows your industry and your challenges. Check four points: Have the trainers themselves led teams and won customers? Is practice done in realistic situations or only taught? Is the starting condition recorded before the training? Are there references from your industry? beneFITIMPACT meets all four criteria: 15 trainers with sales and leadership practice, over 780 customer projects and 98.3% enthusiastic customers.

We work with you to find the effective acquisition mix: cold calling, referrals, networking, social selling, and mailings. The key is not the method alone, but the fit with your segments, your target customers, and your salespeople. In the workshop “Customer Acquisition” we analyze your situation, prioritize the most effective channels, and develop a concrete implementation plan. Afterwards we train the implementation in realistic conversations so that the plan becomes appointments and closures. In the cold calling training we even provide a scheduling guarantee.