The core activity of Conceptera is the development and implementation of concepts, strategies and processes for organizations in the social sector. This includes the development of concepts, processes and guidelines, the analysis and evaluation of documents and processes, the development of offers, quality management, the training and education of employees, as well as the implementation of accessibility and easy language. The company supports its customers in the development and implementation of innovative solutions to improve the quality of their services and increase the satisfaction of clients, employees and service providers.