Connectum AG

The core activity of Connectum is the takeover and optimization of business processes for non-profit organizations (NPOs) and small and medium-sized enterprises (SMEs). This includes the following areas: Administration Outsourcing: takeover of outsourced business processes, Contact Center: customer and donor care via various communication channels, Data Capture: data collection, returns processing and disposal, Lettershop: coordination of print material production and postal dispatch, Online Shop: development and operation of online shops, Payment Collection: professional donation collection for NPOs and payment collection for companies, and CRM: development and implementation of customer relationship management systems with AI support. The company thus offers a comprehensive range of services to optimize and automate its customers' business processes.