Desku Solutions provides AI-powered customer service software for small businesses, startups, and ecommerce teams. The platform brings chat, email, and social messages into a unified inbox and includes helpdesk, live chat, omnichannel, and AI chatbot features.
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AI Customer Service Software
AI customer service software for support teams and SMBs, combining chat, email and social messages in one unified inbox with automation and no-code setup.
Helpdesk Ticketing System
Helpdesk ticketing system for organizing, prioritizing and routing support requests with intelligent routing, auto-responses, collaboration tools and analytics.
AI Chatbot Platform
No-code AI chatbot platform for answering FAQs, order and appointment questions around the clock, trainable with a knowledge base, FAQs and product data.
Omnichannel Support
Omnichannel support for chat, email, social media and WhatsApp in a shared inbox with AI routing, reply suggestions and real-time collaboration.
AI Support Automation
AI support automation with workflow builder, intelligent ticket routing, automatic replies and integrations for repetitive support tasks.
Live Chat Solution
Live chat solution for websites and social channels with instant replies, human handoff, proactive triggers, lead capture and analytics.
Customer Experience Analytics
Customer experience analytics with real-time dashboards, sentiment tracking, performance reports and AI-powered insights for support teams and ecommerce.
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