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DirectoryFinance & InsuranceFinancial ServicesSt. GallenHipercom Digital Solutions GmbH
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Hipercom Digital Solutions GmbH

Summary

About the company

The company's purpose is to provide digital services and create digital analyses for customers. The company may establish branches and subsidiaries in Switzerland and abroad and conduct all business that is directly or indirectly related to its purpose. It may also provide financing for its own account or for the account of third parties, as well as provide guarantees and sureties for subsidiaries and third parties.

Commercial register, canton of SG·As of June 27, 2024View on Zefix
Offering

Products & services

Industry:Financial Services
✓ Offered6
Quality Monitoring
Transparent call assessments from a neutral party, evaluation of recorded calls, communicative and technical assessments, coaching materials and self-learning for agents.
Call Recording
Recording and import of inbound and outbound calls, also on demand, without interventions in the existing IT infrastructure.
Mood Analytics
Analysis of customer sentiment based on the voice, assessment of sentiment fluctuations and support in optimizing statements during the conversation.
E-mail and chat assessments
Evaluation of email and chat communication, standardized measurement, qualitative assessment and derivation of improvements for customer communication.
Performance
Measurement of strengths and weaknesses, definition of improvement points, monitoring over several months, and development of employees and managers.
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Location

Teufener Strasse 36
9000 St. Gallen

At a glance

Legal form
Limited Liability Company
UID
CHE-292.803.870
Founded
2018 · 8 years
Last commercial register change
June 27, 2024
Employees
1 to 10

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