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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint747,212 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesMediatorBernStiftung ombudscom
Stiftung ombudscom Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Stiftung ombudscom provides customers of telecommunications and value-added service providers with an independent conciliation service. It mediates civil disputes, including those concerning phone bills, unsolicited contracts and unrequested value-added services.

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Products & services

Industry:Mediator
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4.1/5

Stiftung ombudscom

Telecommunications conciliation service
Mediation in civil-law disputes concerning telecommunications services and value-added services; handling of complaints about telephone bills, roaming, unwanted contracts, value-added services not ordered and blocking measures.
Conciliation procedure
Written conciliation procedure for clients and providers, including admissibility requirements, procedure, question-and-answer sessions, assistance with filing a request and processing fees of CHF 20.-.
Information on value-added services
Information on value-added services, surcharge providers, surcharge calls, surcharge SMS, contracts with minors, providers' obligations and protection against costs.
Trust & reputation

ranQ Trust Score of Stiftung ombudscom: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

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Data basis 58% · As of November 2026

Without public customer reviews the score stays capped.

Stiftung ombudscom has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
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CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Stiftung ombudscom scores 88.6 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
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CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Stiftung ombudscom scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
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CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
Stiftung ombudscom scores 53.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.6.74%
Qualifications+0.00

Stiftung ombudscom reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 58%, so the score is backed by part of the criteria. As of November 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Press

Media

December 3, 2014Media
Sexanbieter auf dem Handy: Der Bund klagt gegen Inkassofirmen
watson.ch

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Location

Spitalgasse 14
3011 Bern

At a glance

Legal form
Foundation
UID
CHE-114.399.370
Founded
2008 · 18 years
Last commercial register change
November 3, 2025
Employees
11 to 20

Active in 1 of 26 cantons · 1 municipality

  • BEBern
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
97.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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