Syncron AG

Optimization of Aftersales performance, profitability and growth with integrated solutions for long-term OEMs; includes Parts Planning, Pricing, Dealer Parts Planning, Warranty and Analytics.

Planning, inventory optimization and distribution of service parts across warehouses and service locations; including demand forecasts, Multi-Echelon Inventory Optimization, reporting and automated replenishment.

Price management for spare and service parts; with dynamic pricing logic, segmentation, price analysis, multiple pricing models and automated margin-oriented adjustments.

Inventory management for dealer networks with collaboration, automated replenishment control, POS data, order recommendations and defined stock policies for parts availability and dealer loyalty.

Warranty claim management with automated workflows, multi-stage approvals, claim handling, supplier recovery and increased transparency into processing and payment processes.