The core activity of Teleactis is to provide customer service and customer communication services, particularly through the operation of call centers and the implementation of prospecting and sales activities. This includes, among other things:
* Handling customer inquiries and complaints
* Conducting sales and prospecting conversations
* Creating and managing customer leads
* Providing after-sales service
* Analyzing and optimizing customer communication processes
Teleactis positions itself as a Swiss company with local teams in Geneva and Bern, offering its services primarily to companies in the media, services, and consumer goods sectors.