The core activity of xSenda AG is the development and provision of AI-supported solutions, particularly for the telecommunications and energy sectors. These solutions include the analysis of sensor and mass data to define targeted measures and proactively solve problems. The solutions can be divided into three main areas:
1. Customer Experience: Identifying potential weaknesses in customer service to avoid dissatisfaction.
2. Root Cause: Determining the root cause of disruptions to resolve them directly and efficiently.
3. Capacity: Analyzing behavioral patterns to predict and minimize fluctuations in network capacity.
xSenda AG develops intelligent applications based on artificial intelligence to support companies in the telco and energy sectors in solving problems and improving their processes.