The most important thing first
CASY is not connected directly, but via an external channel manager to Booking.com. This keeps reservations, availabilities and, depending on the interface, prices synchronized between Booking.com and CASY. In daily use, this reduces manual entry and simplifies online channel management.
For hotels, resorts and apartments this separation is practical because each system keeps its clearly defined role. We at Casy Software Solutions Sagl rely on the connection via a channel manager so that operations are not burdened with individual maintenance on booking portals.
How does the integration from Booking.com to CASY work?
In day-to-day business, bookings come in via Booking.com, are transmitted to CASY via the channel manager and processed further in hotel operations. At the same time, remaining room availability is updated through the connection. Depending on the interface used and setup, prices can also be transmitted to Booking.com.
- A guest books on Booking.com.
- The reservation is transmitted to CASY via the channel manager.
- Availability is updated between the systems.
- Prices can also be transmitted depending on the interface.
- Reservations and portals need to be manually maintained significantly less often.
Why is a channel manager useful for CASY?
From our experience: the greatest benefit lies not only in the connection itself but in the relief it provides in everyday life. When reservations arrive automatically and availabilities are synchronized, the effort for manual follow-up decreases noticeably.
| System | Task | Daily Benefit |
|---|---|---|
| CASY | Manages reservations and daily hotel operations | Central overview of operations |
| Channel Manager | Connects CASY with Booking.com and other portals | Data exchange between systems |
| Booking.com | Serves as a booking channel for guests | More reach through the portal |
How to set up the connection?
First, determine which external Channel Manager is suitable for your operation and the CASY integration. Then apply for the connection in the Booking.com extranet and obtain confirmation from the provider. Subsequently, room categories and rates are allocated between the systems.
- Choose a suitable Channel Manager for the operation
- Apply for the connection in the Booking.com extranet
- Wait for provider confirmation
- Allocate room categories and rates
- Check prices, availabilities and reservations before go-live
What to pay attention to before go-live
Before launch, carefully check prices, availabilities and the transfer of reservations. This prevents incorrect allotments or misassignments between room categories and rates.
Frequently asked questions
Can I connect Booking.com directly with CASY?
What data is transferred between Booking.com and CASY?
Why must the connection be requested in the Booking.com extranet?
For which establishments is CASY suitable in this context?
When you connect Booking.com with CASY, you benefit from a clear structure in operations and less manual maintenance in daily life. The key is to plan the integration carefully and to thoroughly check the allocation before start so that online distribution channels work reliably with CASY.
We are happy to clarify the suitable connection for your Booking.com integration with CASY and assist you with the setup.
Jetzt CASY-Anbindung mit Booking.com klären
Casy Software Solutions Sagl, Locarno