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AP Dialog AG

Summary

About the company

The core activity of AP Dialog AG is the operation of inbound and outbound call centers with a focus on high-quality and flexible solutions in the areas of customer service and sales. The company offers specialized services such as inbound call centers, outbound telemarketing and multichannel solutions to support customers in customer acquisition and care.

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Offering

Products & services

Industry:Call Centers

✓ Offered7

Inbound Call Center

Service center / customer service, inbound sales, back office, information line for phone and written customer enquiries in the B2B and B2C sectors.

Outbound Telemarketing

Customer acquisition, customer care, up- and cross-selling, market research and appointment setting, lead generation, follow-ups on mailings and reactivation of inactive customers.

Multichannel Services

Multichannel solutions with inbound and outbound as well as back-office support, combined into a solution tailored to companies' needs.

Customer Service with Automation and Hybrid Solutions

Customer service with intelligent automation solutions, AI-supported bots and hybrid concepts that connect human service with technology.

Virtual Showroom

Virtual showroom as a digital customer service solution within the multichannel and inbound/outbound portfolios.

Outbound Leads by COHAGA

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AP Dialog AG

About the company

Products & services

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AP Dialog AG

About the company

Products & services

Looking for direct email addresses and phone numbers?

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