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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,937 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesSteinhausenCCT Europe GmbH
CCT Europe GmbH Logo
Verified· 2 sourcesTrust Score
Summary

About the company

The company CCT Deutschland GmbH is a provider of solutions and services in the field of contact center management. The company's core activity includes the development, implementation, and integration of software solutions for contact centers, including: Multi-Experience Cloud Contact Center (CCaaS), Unified Communication Cloud solutions (UCaaS), Contact Center solutions for Microsoft Teams, Avaya On Premise Automation, Chat- and Voice-Bot solutions, Instant Messaging and Social Media integration, and Workforce Engagement solutions (WFO/WFM). The company also offers consulting and support services for the implementation and operation of these solutions.

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Offering

Products & services

Industry:IT Consulting & ServicesIT Infrastructure & Cloud
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CCT Europe GmbH

Software Development
✓ Offered8
Contact Center as a Service (CCaaS)
Cloud-based multi-experience contact center solutions for customer communication across voice, web, email, chat and messaging channels, as well as automation and omnichannel operation.
Consulting, Implementation and Support
Consulting, project management, implementation, integration and operation of customer communication solutions, supplemented by support, managed services and 24/7 coverage.
Conversational AI and Chat/Voice Bots
Automation of customer interactions with chat and voice bots for contact centers, including conversational AI solutions to relieve service processes.
Unified Communication (UCaaS/UCC)
Cloud or on-premises based communication and collaboration solutions for telephony, messaging, conferencing and video collaboration in office and home-office environments.
Workforce Engagement WFO/WFM
Staff scheduling, workforce management, workforce optimization and contact center analytics for resource planning, training and improving the customer experience.
CRM / ERP / ITSM Integration
Integration of CRM, ERP and ITSM systems with contact center and communication solutions, as well as data exchange via validated interfaces.
Outbound Contact Management
Outbound and callback functions, IVR-supported dialogues and campaign control to optimize active customer communication and resource scheduling.
Messaging and social media channels
Integration and processing of messaging, chat, WhatsApp, text and SMS channels for customer communication in the contact center.
Trust & reputation

ranQ Trust Score of CCT Europe GmbH: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 54% · As of October 2026

Without public customer reviews the score stays capped.

CCT Europe GmbH has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
CCT Europe GmbH scores 86.7 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
CCT Europe GmbH scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
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CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
CCT Europe GmbH scores 51.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.51.44%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

CCT Europe GmbH reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Knowledge

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Location

Sumpfstrasse 26
6312 Steinhausen

At a glance

Legal form
Limited Liability Company
UID
CHE-113.930.050
Founded
2007 · 19 years
Last commercial register change
November 19, 2024
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
88.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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