The company CCT Deutschland GmbH is a provider of solutions and services in the field of contact center management. The company's core activity includes the development, implementation, and integration of software solutions for contact centers, including: Multi-Experience Cloud Contact Center (CCaaS), Unified Communication Cloud solutions (UCaaS), Contact Center solutions for Microsoft Teams, Avaya On Premise Automation, Chat- and Voice-Bot solutions, Instant Messaging and Social Media integration, and Workforce Engagement solutions (WFO/WFM). The company also offers consulting and support services for the implementation and operation of these solutions.