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Certas AG

Summary

About the company

Certas AG specialises in receiving and processing alarm signals and providing alarm monitoring services for private customers and businesses. The company operates EN50518‑certified alarm receiving centres, offers video verification, IoT‑based remote monitoring, multicall crisis management and a multilingual support line, and is a subsidiary of Siemens Schweiz AG and the Securitas Group.

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Offering

Products & services

Industry:Security Services

✓ Offered7

Alarm management

Process alarm signals, implement security concepts for companies and institutions, coordinate break-in, fire, sabotage and technical alarms around the clock.

Alarm management with video verification

Verify alarm reports with video images, reduce false alarms, monitor access as well as indoor or perimeter areas, and alert the appropriate response forces in case of real incidents.

IoT security monitoring

Monitor IoT devices, machine status, temperatures and technical installations, check limit values and trigger the specified measures immediately in case of faults or deviations.

Crisis communication

Alert crisis teams, employees and other stakeholders by phone, SMS, email or push notification, capture responses and monitor the alarm status in real time.

Hotline and call centre services

Receive calls and system messages 24/7 in four languages, triage requests, forward them to the relevant departments and act as an overflow or standby service.

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Certas AG

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