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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,937 companies indexed · Last updated: today
DirectoryIT & CommunicationIT Consulting & ServicesMendrisioCX Consulting Switzerland SA
CX Consulting Switzerland SA Logo
Verified· 2 sourcesTrust Score
Summary

About the company

CX Consulting Switzerland SA provides customer experience and AI solutions along with outsourcing services for customer service and back-office operations. Its services include omnichannel customer service, helpdesk/service-desk support, back-office and data entry, tailor-made customer retention and sales support, and CX consulting with technology integration.

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Offering

Products & services

Industry:IT Consulting & Services
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CX Consulting Switzerland SA

✓ Offered6
Omnichannel Customer Service
Omnichannel Customer Service across email, live chat, voice, social care, WhatsApp and messaging, including marketplace support for e-commerce, retail and digital companies.
AI & Automation
AI & Automation with chatbots, voice AI agents, workflow automation, knowledge base support, ticket triage and routing, and reporting automation.
CX Consulting
CX Consulting for journey mapping, support process optimization, QA frameworks, agent training programs, support design and operating model improvement.
Back-office & Operations
Back-office & Operations for order management, returns and refund processing, escalation handling, data operations, admin support and workflow coordination.
Technical Helpdesk
Technical Helpdesk with Tier 1–2 support, issue diagnosis and resolution, helpdesk management, knowledge documentation, escalation workflows and technical onboarding support.
Credit Recovery & AR Management
Credit Recovery & AR Management for payment follow-up, credit assessment support, dispute resolution, aging report management, customer communication and compliance-ready processes.
Trust & reputation

ranQ Trust Score of CX Consulting Switzerland SA

Trust Score

No score yet

x

A published score requires a data basis of at least 50% and data from at least two criteria groups other than identity. Missing evidence: Review quality, Review volume, Review recency, Media authority

Data basis 54% · As of October 2026

CX Consulting Switzerland SA has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
CX Consulting Switzerland SA scores 53.4 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.25.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
CX Consulting Switzerland SA scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
CX Consulting Switzerland SA scores 0.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.0.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%

The data basis is 54%, below the threshold at which ranQ publishes a score. Evidence is missing for: Review quality, Review volume, Review recency, Media authority. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Knowledge

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Location

Hier entsteht die Karte
Via M. Ghioldi-Schweizer 5
6850 Mendrisio

At a glance

Legal form
Corporation
UID
CHE-167.933.865
Founded
2025 · 1 year
Last commercial register change
March 6, 2025
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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