Call Centers in
Zug

CallTec AG

Since 2000 · 21–50 empl.

The core activity of CallTec AG is the provision of services in the field of telephone marketing and customer care. This includes: Outbound telemarketing (e.g. lead generation, telesales/sales, AD control), Inbound telemarketing (e.g. helpdesk/1st level support, on-call/emergency services, order services), Market research and customer care, Conceptualization, implementation and administration of telemarketing projects, Training and deployment of qualified agents for telephone marketing tasks. The company offers these services as Cross Media Communication, i.e. they are carried out in the respective national language and in various communication channels (e.g. telephone, internet).

JK Development GmbH

Since 2013 · 21–50 empl.·3.9(18)

JK Development GmbH provides B2B call‑center and outsourcing services, including B2B telemarketing, lead generation and appointment setting, as well as the sale, verification and enrichment of company address databases. The company also offers multilingual customer‑care services, helpdesk and order handling, and scalable inbound/outbound solutions.

baruti AG

Since 2011 · 11–20 empl.·3.7(3)

The core activity of Baruti is providing nearshoring solutions for Customer Experience, Backoffice and Market and Opinion Research, particularly for the German and English-speaking markets, from its location in Kosovo.

Tip Tel Services Zug GmbH

Since 2008 · 11–20 empl.·4.5(2)

Tip Tel Services Zug GmbH provides telephone services including a telephone order/answering service to handle and forward incoming calls. The company also performs secretarial and customer-service tasks such as order entry, appointment scheduling, complaint handling, data entry and correspondence, and transmits messages via SMS, e‑mail or into ERP systems. Additional offerings include business domiciliation addresses and meeting-room rental, and calls are answered in Swiss German as well as English, French and Italian.

tmc Media Group AG

Since 2016 · 11–20 empl.

The core activity of tmc-support is the processing and support of payment transactions, particularly in connection with credit card and online transactions. The company offers a personal customer service that supports customers with questions about payments on their accounts and answers queries about specific transactions.

1818 Auskunft AG

Since 1999 · 1–10 empl.

MAF Healthcare GmbH

Since 2015 · 1–10 empl.

Luxury Sales GmbH

Since 2015 · 1–10 empl.

MedPlus GmbH

Since 2021 · 1–10 empl.

DCS COMMUNICATION CENTER HOLDING LTD., Birkirkara, Malta, Zweigniederlassung Zug

Since 2025 · 1–10 empl.