Call Centers in the
Canton of Zug

CallTec AG

Since 2000 · 21–50 empl.

The core activity of CallTec AG is the provision of services in the field of telephone marketing and customer care. This includes: Outbound telemarketing (e.g. lead generation, telesales/sales, AD control), Inbound telemarketing (e.g. helpdesk/1st level support, on-call/emergency services, order services), Market research and customer care, Conceptualization, implementation and administration of telemarketing projects, Training and deployment of qualified agents for telephone marketing tasks. The company offers these services as Cross Media Communication, i.e. they are carried out in the respective national language and in various communication channels (e.g. telephone, internet).

BBG Global AG

Since 2006 · 1–10 empl.

BBG Global AG provides operator-assisted long-distance and collect-calling services alongside other telecommunications services and products. The company operates ATMs in tourism markets and, through the group company Connexus Capital, supplies secure telephone systems to state and federal government institutions; it states Visa and MasterCard certifications and compliance with PCI, 3DES and EMV standards.

Sellcor GmbH

Since 2009 · 1–10 empl.

The core activity of SELLCOR is to advise and support companies in the field of professional sales (B2B), particularly through services such as sales consulting, coaching, training, CRM implementation and cold calling services, with the aim of increasing customer sales.

TLScontact Switzerland GmbH

Since 2014 · 1–10 empl.

TLScontact Switzerland GmbH provides visa and consular services on behalf of government clients, operating a network of visa application centres and managing administrative steps such as appointment booking, document checks, biometric enrolment and passport return.

Aurenus AG

Since 2020 · 11–20 empl.

The core activity of Aurenus AG is the provision of customer service, particularly in inbound and outbound services, including telemarketing, sales and marketing management, as well as the integration of sales channels to achieve multichannel marketing success.

JK Development GmbH

Since 2013 · 21–50 empl.·3.9(18)

JK Development GmbH provides B2B call‑center and outsourcing services, including B2B telemarketing, lead generation and appointment setting, as well as the sale, verification and enrichment of company address databases. The company also offers multilingual customer‑care services, helpdesk and order handling, and scalable inbound/outbound solutions.

baruti AG

Since 2011 · 11–20 empl.·3.7(3)

The core activity of Baruti is providing nearshoring solutions for Customer Experience, Backoffice and Market and Opinion Research, particularly for the German and English-speaking markets, from its location in Kosovo.

Tip Tel Services Zug GmbH

Since 2008 · 11–20 empl.·4.5(2)

Tip Tel Services Zug GmbH provides telephone services including a telephone order/answering service to handle and forward incoming calls. The company also performs secretarial and customer-service tasks such as order entry, appointment scheduling, complaint handling, data entry and correspondence, and transmits messages via SMS, e‑mail or into ERP systems. Additional offerings include business domiciliation addresses and meeting-room rental, and calls are answered in Swiss German as well as English, French and Italian.

Besotech GmbH

Since 2022 · 1–10 empl.

The core activity of Besotech includes providing marketing and software solutions as well as services in the areas of customer care and process optimization. Specifically, Besotech offers inbound and outbound services, outsourcing solutions, software solutions, and recruiting services to support companies in increasing customer satisfaction, efficiency, and growth.

PN Data Consult GmbH

Since 2025 · 1–10 empl.

PN Data Consult GmbH specialises in the telephone qualification and scheduling of advisory appointments for pillar 3a and private pension planning. The company serves insurance brokers, pension advisors, financial advisors and other organisations that offer pension-related consulting.

Premium Sales GmbH

Since 2025 · 1–10 empl.

Premium Sales GmbH offers service and protection packages through PerfectCare24 for household situations, emergencies and travel. The range includes handyman organisation, help in home emergencies, and various benefits and referral services.

tmc Media Group AG

Since 2016 · 11–20 empl.

The core activity of tmc-support is the processing and support of payment transactions, particularly in connection with credit card and online transactions. The company offers a personal customer service that supports customers with questions about payments on their accounts and answers queries about specific transactions.